| Symptom |
Actions (click links below for more information)
|
| No video or scrambled video. |
Check cable connections (see User Guide). |
| Image on external monitor is too small, too big, "stretched," or "squeezed." |
Adjust Output Resolution setting: Press Menu, then go to Setup > Output Resolution. |
| Image on front panel monitor is "squeezed." |
Normal at some resolutions. Front panel monitor is for navigation only. View video on external monitor. |
| Front panel monitor is black. |
Normal at highest resolutions. View video on external monitor. |
| USB flash drive does not work. |
Try a MediCapture brand drive.
Delete all preloaded files from the drive.
Format the drive.
|
| Cannot insert USB drive in front panel. |
Open the USB connector cover. |
| Videos will not play on computer. |
Windows: Add H.264 to WMP or install VLC Player.
Apple: Reinstall Quicktime or install VLC Player. |
