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MediCapture
Online Accessory Shop Q. Who do I contact if there's a problem with my order? A. If you have
received the wrong items or if you are having problems using the online
shop, please contact MediCapture Customer Service: Q. Who do I contact if I'm having trouble using my MediCap or an accessory? A. If you're having problems using your MediCap or an accessory, please check our Online Technical Support page which includes Frequently Asked Questions and contact information. Q. How do I check the status of an order? A. To check on the status of an existing order, please go to the Order Status page and enter your email address and the last four digits of your credit card. Q. Will I be charged for sales tax? A. Residents of Pennsylvania and Pinellas County, Florida, are charged sales tax. Residents in other areas are not charged sales tax. Q. Does MediCapture
sell products outstide the U.S.? A. Yes, however, only U.S. residents can order from the online shop. If you live outside the U.S., please contact us at 503-445-6935 (U.S.), or send us an email at sales @ medicapture.com. Q. How do I purchase a MediCap digital video recorder? A. The online
store sells accessories only (flash drives, footswitches, etc.). If you
would like to purchase a MediCap USB300, USB200
or USB170, please contact us at 888-992-7887 or |
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